Emergency Communications Network (ECN) Names Troy Harper as General Manager, Public Sector

May 8, 2017

Ormond Beach, FL – [May 8, 2017] – Emergency Communications Network (ECN), the leading provider in the SaaS-based mass notification and collaboration solutions for critical communications and crisis situations, today announced the appointment of Troy Harper as its General Manager of Public Sector. In this role, Troy will continue to define the strategic direction and product enhancements for CodeRED, ECN’s flagship solution for crisis communications and notifications to the public and other groups served by all types of government agencies. In addition, he will now be responsible for other functions such as identifying and establishing key technology and industry partnerships, managing all government pre-sales consulting and implementation services resources, identifying and pursuing merger and acquisition opportunities, pricing of new and existing government solutions, and profitability and ROI measurement for all government operations.

“We are making wholesale changes to our business, adding significant resources and upgrading every aspect of what we do.  Troy’s industry depth, vision and leadership, combined with his character and passion to push us to higher levels of excellence, make him a clear choice to help carry the company to its next level of success throughout the public sector market,” said ECN President & CEO, Wain Kellum.

Troy joined ECN in 2013, bringing more than 20 years of emergency services experience. Prior to joining ECN, he served successfully as the Emergency Management Director for Flagler County, Florida, one of the fastest growing communities in the country. He has been responsible for extensive planning, response and recovery activities throughout twelve major federally declared disasters and the daily operations of public safety activities.

“I am humbled to be offered the opportunity to advance the industry’s most proven and trusted emergency and critical communication software for state and local governments.  Working extensively in the past as a former public safety executive, I understand the need to drive improved outcomes and deliver time sensitive communications throughout communities,” said Harper.  “I look forward to expanding my role by working alongside our clients to refine and develop the next evolution or altering to empower enhanced communications, when seconds matter.”

About Emergency Communications Network (ECN)

ECN is one of the largest global providers of managed Software-as-a-Service (SaaS)-based critical communications and emergency notification systems, managing fourteen (14) customized statewide solutions – the most in the market. For two decades, ECN has revolutionized high-speed notification services capable of reaching millions of people in minutes through its flagship solution, CodeRED. This multimodal solution is designed for government agencies to quickly and reliably deliver emergency and general geo-specific notifications to residents and employees via multiple devices, including the nation’s most downloaded public safety notification app – the CodeRED Mobile Alert app.

The company has grown to also include business solutions optimized for Fortune 1000 companies and those seeking reliable risk management and business continuity solutions. Our extensive line of commercial products include SmartNotice for SMB and MIR3 Intelligent Notification and TelAlert, which provide automated IT alerts, employee notification systems, and two-way communications as essential tools for business continuity and disaster recovery plans. Currently, we serve approximately 80 percent of the nation’s top Fortune 100 companies with the most comprehensive portfolio of cloud-based software communication platforms. ECN is headquartered in Ormond Beach, FL with additional offices in Minneapolis, MN, San Diego, CA, London, UK and Dubai, UAE. For more information, please visit the company’s website at